Void or re-issue an invoice
Cancel an unpaid invoice and start a fresh one.
Before you start
- You're an Owner, Admin, or Manager.
- No payment has been recorded on the invoice.
Made a mistake on an invoice you've already created? You can void it as long as no payment has been recorded against it.
Void an invoice
- 1Open the invoice.
- 2Click Void.
The voided invoice stays on file for your records. If it came from a work order, that work order returns to Completed — click Generate Invoice again to issue a corrected one.
Note · An invoice that already has a payment recorded can't be voided — adjust or refund the payment first.