Create and send a quote
Build a professional quote and email it for online approval.
Before you start
- You've added the customer (see Add, edit, or archive a customer).
- For accurate totals, set up your taxes first.
A quote tells your customer what the job will cost. Send it from Crewato and they can approve it online with a click — no back-and-forth.
Create the quote
A quote is created in two steps: enter the details, then add your line items on the next screen.
- 1In the left menu, click Quotes, then New quote.
- 2Title (required)A short name for the job, e.g. "Replace kitchen faucet".
- 3Customer (required)Choose the customer. Pick a service location too if they have one — otherwise their billing address is used.
- 4Valid until (required)The date the quote expires. Defaults to 30 days out.
- 5Optionally add a customer-facing Description, internal Notes, and — on the Pro plan — a Deposit request (a percentage or fixed amount the customer pays when they accept).
- 6Click Create quote. It gets a number like Q-0001 and opens on its own page.
Add line items
- 1Add each lineOn the quote page, click + Add line item and enter a description, quantity, and price. Repeat for every product or service.
- 2TaxesTaxable lines use your default tax group automatically. Change the group on a line if it's taxed differently, or mark it non-taxable.
Send it to the customer
- 1On the quote, click Send to Customer.
- 2Review the email and recipient, then send. The customer gets the quote as a PDF plus a link to view and approve it online.
When the customer opens the link they can Accept (with a typed signature) or Decline. You're notified either way, and an accepted quote is ready to turn into a work order.
Tip · Accepted a quote over the phone? You can convert it to a work order yourself — open the quote and choose Convert to Work Order.